Testimonials and feedback from our clients helps us to ensure we are constantly evolving our business and services, thus ensuring our clients have the very best service available in the business telephony marketplace.
In 2015 we moved offices from Upper Nelson Street, Chepstow, to Bulwark Industrial Estate where we required the two lines with our number on transferred to.
Having been with BT for 25 years, we asked them to effect this transfer to the new premises. They advised us to transfer our main number onto VOIP which we did.
This proved to be unsatisfactory for our business, so in mid-2016 we asked them to transfer it back onto a two line multi-line.
They then installed two lines for us. Six months passed without our number being transferred onto them, despite many calls to them.
Davis Hodges of Beta Telecoms advised us that it was impossible to put one number onto two lines that had different numbers. He also discovered that without our knowledge or consent, BT had ceased the two lines that they had installed.
We then put our trust in Beat Telecoms and last December, they installed a two line multi-line with one number.
On Monday 23rd January, our main number was successfully transferred onto this two line multi-line.
Our thanks must go to David Hodges of Beta Telecoms for doing what BT themselves singularly failed to do.
- Mike Bruton Managing Director , Wye Knot Vehicle Rentals & Sales
After having met David several times at networking meetings our 1:1 led to my decision to use Beta Telecoms for my start up business phone line and broadband. David's incredible wealth of knowledge and his honesty were the main factors in using the service as well as other benefits such as no contract with hefty fines! I feel as though I'm in control of my telecoms and can trust my provider. Having used Beta Telecoms for a few months now I feel the service I have received beats all the major telecoms providers out there. Simple service, hiccups to begin with that were no fault of David's were rectified by David himself and I was up and running in no time at my new premises. I would highly recommend the service to anyone looking for an efficient service that will save you precious time and of course money too.
- Laura Adams Director , Bespoke Laser UK
We were moving to new offices and couldn’t afford any disruption to our service. Beta Telecoms got our phone line connected when our existing provider couldn’t meet the timescale.
- Nick King
David from Beta Telecoms helped me sort out an issue with BT who had tied me into a contract I hadn't accepted. He helped me sever ties with BT, escape their termination charges (over £200) and even got me a £50 refund. It made me very wary of getting tied into a contract for our business phone line so now I have a flexible contract with Beta Telecoms (and a terrific line and call rate). I consider Beta Telecoms to be a trusted partner and as such would gladly recommend them.
- Mark Bellow